FAQs: Telehealth-2

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Technical Assistance Session

The Technical Assistance Session was pre-recorded and is posted below.

We hosted a live Q&A Session on December 10, 2025, and the recording is posted below.

General Questions and Answers

The following table answers general questions about the NOFO and NOFO process.

#	Question	Answer
1. Application
1.1	Should I register as an individual or an organization?	Please register as an individual.
1.2	Can more than one person complete the application?	Yes. Collaborators can be added to the application process.
1.3	Will I receive an email notification when my application is submitted?	Yes. If you do not receive this email, please ensure the entire application was completed. In addition to completing each section, the entire application must be submitted. If you do cannot find this email, please contact the help desk.
2. NOFO
2.1	Who are the SME’s that write the NOFOs?	The SMEs that write the NOFOs are individuals at Advocates for Human Potential who have demonstrated expertise and knowledge on the topic/initiative being funding, including the services that will be funded through the NOFO. These SMEs include individuals with diverse backgrounds who live in Illinois and are familiar with Illinois’ SUD prevention, treatment and recovery systems, and some are people with lived experience. SUPR also provides SMEs who draft the original statement of work that is then used to construct the NOFOs.
3. Reviews
3.1	Will I be notified if there is a problem with my application?	During the prequalification process, applications are reviewed for completeness and eligibility to determine whether they will be considered for funding. You will be notified if your application does not meet those criteria. However, once submitted, no further changes can be made to the application.
3.2	Who is on the selection committee for each NOFO?	The review committee includes, at a minimum, three individuals who are SMEs on the topic area and/or are people with lived experience.
4. Awards
4.1	Can an entity be awarded multiple awards? As in, applying for two different NOFOs and receiving an award for both.	Yes, an entity can apply for and, if eligible and has the capacity to fulfill the requirements of each, may be awarded more than one award.
5. Communications
5.1	How will I receive updates from AHP?	Please ensure that your organization has whitelisted the following emails/email domains, so you can ensure you receive all communications. [email protected] – RCCA program email address (and any email from ahpnet.com) [email protected] – Ironclad, which AHP uses to send notices of awards and non-awards [email protected] – SurveyMonkey Apply, which AHP uses to communicate with applicants [email protected] – Freshdesk, which AHP uses to manage all communications that come to the [email protected] email account or are submitted directly on the platform through the Contact Us page.

#	Question	Answer
1. Application
1.1	Should I register as an individual or an organization?	Please register as an individual.
1.2	Can more than one person complete the application?	Yes. Collaborators can be added to the application process.
1.3	Will I receive an email notification when my application is submitted?	Yes. If you do not receive this email, please ensure the entire application was completed. In addition to completing each section, the entire application must be submitted. If you do cannot find this email, please contact the help desk.
2. NOFO
2.1	Who are the SME’s that write the NOFOs?	The SMEs that write the NOFOs are individuals at Advocates for Human Potential who have demonstrated expertise and knowledge on the topic/initiative being funding, including the services that will be funded through the NOFO. These SMEs include individuals with diverse backgrounds who live in Illinois and are familiar with Illinois’ SUD prevention, treatment and recovery systems, and some are people with lived experience. SUPR also provides SMEs that draft the original statement of work that is then used to construct the NOFOs.
3. Reviews
3.1	Will I be notified if there is a problem with my application?	During the prequalification process, applications are reviewed for completeness and eligibility to determine whether they will be considered for funding. You will be notified if your application does not meet those criteria. However, once submitted, no further changes can be made to the application.
3.2	Who is on the selection committee for each NOFO?	The review committee includes, at a minimum, three individuals who are SMEs on the topic area, and/or are people with lived experience.
4. Awards
4.1	Can an entity be awarded multiple awards? As in, applying for two different NOFOs and receiving an award for both.	Yes, an entity can apply for and, if eligible and has the capacity to fulfill the requirements of each, may be awarded more than one award.
5. Communications
5.1	How will I receive updates from AHP?	IL RCCA Whitelist Copy Please ensure that your organization has whitelisted the following emails/email domains, so you can ensure you receive all communications. [email protected] – RCCA program email address (and any email from ahpnet.com) [email protected] – Ironcloud, which AHP uses to send notices of awards and non-awards [email protected] – Survey Monkey Apply, which AHP uses to communicate with applicants [email protected] – Freshdesk, which AHP plans to use for help desk communications in the future [email protected] – Jira, which AHP uses to manage all communications that come to the [email protected] email account or are submitted directly on the help desk platform.

NOFO Questions and Answers

Questions and answers will be updated each Friday afternoon during the application period beginning December 12, 2025. Please note, you must check this page for responses to your question.

Questions must be submitted by January 23, 2026, at 5 p.m. CST. The final update is anticipated to occur on January 30.

1	Does the grant require providers to accept clients on a no-decline basis? i.e. regardless of insurance level, community, etc.	Per the NOFO, funded organizations must provide services to those who receive Medicaid/Medicare and/or are uninsured.
2	What credentialing level is required for therapists in this program?	Credentialing for TELEHEALTH-2 should be managed in accordance with IDHS provider qualifications and credentialing requirements.
3	If you were awarded funding under Telehealth-1, are you eligible for funding under Telehealth-2?	Current TELEHEALTH subrecipients should not apply for the second round of funding.
4	is this functionality limited only to SUD services?	The purpose of TELEHEALTH-2 funding is to increase access to prevention, treatment, harm reduction, and recovery support services for people with or at risk of OUD and other co-occurring SUDs.
5	Is this for newly licensed agencies?	The award is not limited to those who are newly licensed.
6	Are staffing costs allowed in the first period of performance, I know tasks 3-5 are year 1 tasks. Both admin and service provision. It seemed like service delvery costs were only allowed in a later year, perhaps 3?	Of the three (3) anticipated years of funding, startup expenses, which include Tasks 3, 4, and 5, will be allocated for the first two (2) years only. However, services may be implemented sooner in the 3-year period if the organization is able to establish the infrastructure for new telehealth services earlier.
7	If we are already licensed, but not providing telehealth services, but wanted to use this to possibly expand services and provide services through the same location that is licensed. Could we service individuals that contact us from other parts of the state?	The purpose of TELEHEALTH-2 funding is to provide startup costs to establish new telehealth services. The organization may currently be licensed to provide non-telehealth services.
8	Based on the answer to the last question, if a Chicago agency is proposing to serve the Metro East area through telehealth, is that permissible?	An organization may provide telehealth services to any region in Illinois in accordance with existing telehealth regulations. Services should focus on communities of Illinois not adequately served by existing resources and/or that are historically underserved, as prioritized in Section C.2 of the NOFO.
9	To be clear, a provider that has already been providing telehealth services would not qualify to apply for this grant?	Funding is limited to start-up costs for technology and initial implementation to establish new telehealth services described in Task 4 of the NOFO. General technology upgrades are not allowable.
10	To confirm, this grant would only cover new tech and infrastructure, not any expansion or upgrades to current telehealth capabilities?	Funding is limited to start-up costs for technology and initial implementation to establish new telehealth services described in Task 4 of the NOFO. General technology upgrades are not allowable.
11	What if one of our locations does not have the equipment to conduct telehealth even when our other locations are, would that qualify?	An organization may use TELEHEALTH-2 funding to implement telehealth services at a new location to expand services to the population of focus.
12	I am asking as if we are providing telehealth we could in theory reach more individuals and this might help us to make the decision to apply for this grant as it would help reach some individuals who otherwise might not have been open to services. Just wanting to make sure I am not misunderstanding.	Funding is limited to start-up costs for technology and initial implementation to establish new telehealth services described in Task 4 of the NOFO. General technology upgrades are not allowable.
13	We are a community-based mental health center and are interested in applying for the Telehealth-2 funding opportunity. Can grant funds be used to hire clinical staff/licensed clinicians to support service delivery? In other words, to front-load staffing costs while telehealth services ramp up and client volume increases?	The subrecipient must allocate or hire sufficient staff to support the design, implementation, and monitoring of telehealth services. Staff may be funded only for activities associated with the TELEHEALTH-2 subaward as described in Task 4 of the NOFO , such as participating in training and technical assistance and in providing telehealth service delivery once the program has been implemented. The U.S. Department of Health and Human Services provides information about staff roles for telehealth services. (https://telehealth.hhs.gov/providers/best-practice-guides/telehealth-training-and-workforce-development/getting-started).

#	Question	Answer
1	Are state and local government entities eligible to apply?	Per C.1. of the NOFO, applicants must be a non-profit, for-profit, or tax-exempt entity located in Illinois and qualified to do business with the state of Illinois.
2	The NOFO states that, “the maximum award applied for should be $300,000 for the initial period of performance. Funding period 1 will span October 1, 2024–June 30, 2025, and funding period 2 will span July 1, 2025 – June 30, 2026.” Does that mean we can request $300,000 for funding period #1 and $300,00 for funding period #2 for a total of $600,000 OR is it $300,000 total across both funding periods?	Yes, the award range for each funding period is $250,000 – $300,000 for each funding period. Award amounts will be based on RCCA-approved budgets and the availability of State funding. Budgets must be sufficiently detailed and justified to be approved by the RCCA.
3	Can federal entities apply?	Per C.1. of the NOFO, applicants must be a non-profit, for-profit, or tax-exempt entity located in Illinois.
4	Is a county considered a ‘tax-exempt entity’?	Yes.
5	When we have the WARM Kickoff meeting, (inviting all community members and organizations), will the food purchased for the Kickoff meeting be allowable costs? Are the costs associated with sober fun events and supplies allowable expenses?	Supplies for program activities that are necessary and reasonable based on the activity contained in the Statement of Work, are justified in the Budget Narrative, and are allowable under Subpart E of 2 CFR 200 are permissable.
6	Are there any age distinctions for this opportunity?	The WARM funding notice does not contain any age distinctions, but does state that “Services shall be designed for a population disparately affected by the opioid crisis.” Descriptions of priority service areas and population characteristics with the highest need are described in Section A.3. of the notice.
7	Dropdowns in the WARM budget are not working.	The budget has been revised as of 6/6 and may be downloaded on the WARM NOFO Overview page.
8	Must applicant propose to pay for the first-month’s rent or pay for other moving costs if other housing services are being provided by the grant?	The determination of which housing costs to fund may be determined by the organization’s program procedures.
9	Can federal entities apply?	Federal entities may not apply on their own, but may partner with another organization to accomplish the program objectives.
10	Must applicant propose to pay for the first-month’s rent or pay for other moving costs if other housing services are being provided by the grant?	The determination of which housing costs to fund may be determined by the organization’s program procedures.
11	Inpatient Treatment is listed as an option to consider for individuals that will experience a significant housing transition upon discharge that we can focus on for the proposal. Does this include residential Level III substance use treatment programs? If so, is it an acceptable strategy to identify clients for the project that would come from our own level III residential substance use treatment programs?	As noted in NOFO Section A.5, Programs must: “provide peer recovery support services using a warm handoff model,” “services shall be designed for a population disparately affected by the opioid crisis,” and “the subrecipient must establish relationships, agreements, and protocols to implement the model. Relationships should include, as aligned with the proposed model, the following: a. One or more hospital, jail, prison, or provider of homelessness services; and b. MAR providers, other community-based SUD treatment providers, homelessness Continuums of Care, providers of housing/homelessness services, overdose education and naloxone distribution programs, recovery community organizations (RCOs), and harm reduction groups.”
12	If the correctional facility applying for these funds is held within the county administration, would you like to see the organizational budget and chart for the jail or the county? How specific should these charts and budgets be? Should they pertain to the county as a whole, or can they pertain to the relevant departments?	The budget should include the overall county budget and the revenues and expenditures of the relevant department.
13	For question 80 in the Survey Monkey application portal, should said individual be the county board chairperson or the jail superintendent who will be coordinating the program?	The individual should be the name of the person submitting the application and must be authorized by the organization to do so.
14	Whose signature should be on the conflict of interest form?	The conflict of interest should be signed by a designated grantee representative of the entity receiving the award.
15	As a consulting organization, are we allowed to turn in the application on the correctional facility’s behalf?	A consulting organization may submit the application on the correctional facility’s behalf if authorized to do so by the applicant organization and clearly indicated in the application.
16	Our organization helps individuals transition out of nursing facilities and into independent living. Would this type of housing transition be included in the scope of services for WARM?	As noted in NOFO Section A.5, Programs must: “provide peer recovery support services using a warm handoff model,” “services shall be designed for a population disparately affected by the opioid crisis,” and “the subrecipient must establish relationships, agreements, and protocols to implement the model. Relationships should include, as aligned with the proposed model, the following: a. One or more hospital, jail, prison, or provider of homelessness services; and b. MAR providers, other community-based SUD treatment providers, homelessness Continuums of Care, providers of housing/homelessness services, overdose education and naloxone distribution programs, recovery community organizations (RCOs), and harm reduction groups.”